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Frequently Asked Questions 
  • How do I place an order?
    Click on our "Place An Order/Get A Quote" page and submit your order or call or text us at 919.904.3119.


  • Do you deliver?
    We deliver locally to Clayton for free. Any other deliveries will have a delivery charge. If equipment needs to be retrieved from the event there will also be a pickup charge.


  • How far in advance do I have to place an order?
    If it is for something that we don't have in inventory, I'd suggest 5-7 days. We do, however, take last minute orders if we have availability in our schedule.


  • What forms of payment do you accept?
    CashApp, PayPal, Venmo. An invoice will be emailed to you via Paypal, but you can use any of the three apps to make a payment. CashApp - $money1600 Venmo - @jstrickland1970


  • All orders require a 50% retainer fee. No event is book or date held without a deposit.
    We do require 50% retainer to secure your order. The balance will be due upon delivery or pickup of your order.


  • Can I pay you in full when my order is delivered or picked up?
    No. Orders are only secured with a 50% retainer fee.


  • Can I bring you my own balloons and get a discounted price?
    No. All material is included in our prices. There is a certain look that we desire and all balloons are not created equal.


  • How long can you hold my invoice?
    All invoices are held for 48 hours, however you are not guaranteed your desired time slot if a customer books us for your desired date and time.


  • Do you give refunds?
    No refunds are given! All funds are added to a future service.