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Frequently Asked Questions 
  • How do I place an order?
    Click on our "Place An Order/Get A Quote" page and submit your order or call us at 919.904.3119.

  • Do you deliver?
    We deliver locally to Clayton for free. Any other deliveries will have a delivery charge. If equipment needs to be retrieved from the event there will also be a pickup charge.

  • How far in advance do I have to place an order?
    If it is for something that we don't have in inventory, I'd suggest 5-7 days. We do, however, take last minute orders if we have availability in our schedule.

  • What forms of payment do you accept?
    CashApp, PayPal, Zelle and Venmo. An invoice will be emailed to you via Paypal, but you can use any of the three apps to make a payment.

  • All orders require a 50% deposit. No event is book or date held without a deposit.
    We do require 50% deposit to secure your order. The balance will be due upon delivery or pickup of your order.

  • Can I pay you in full when my order is delivered or picked up?
    No. Orders are only secured with a 50% deposit.

  • Can I bring you my own balloons and get a discounted price?
    No. All material is included in our prices. There is a certain look that we desire and all balloons are not created equal.

  • How long can you hold my invoice?
    All invoices are held for 48 hours, however you are not guaranteed your desired time slot if a customer books us for that date and time.

  • Do you give refunds?
    No refunds are given! All funds are added to a future service.